Privacy Policy

Last Updated: 7 April 2026

Majulah Crest ("we", "us", "our") is committed to protecting the personal data of individuals who interact with us. This Privacy Policy describes how we collect, use, disclose, and protect personal data in connection with our business consulting services and website at majulahc.live. We act in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).

If you have any questions about this policy or how we handle your data, please contact us at [email protected].

1. Data We Collect

We collect personal data that you voluntarily provide to us, including:

• Full name and contact details (email address, phone number)
• Business name, role, and industry (where provided)
• Message content submitted through our contact form
• Technical data such as IP address, browser type, and pages visited (via cookies and analytics tools)

We collect data through our website contact form, direct email or telephone communication, and in the course of consulting engagements.

2. Legal Basis for Processing

We process personal data on the following grounds:

• Consent: where you have voluntarily submitted information via our contact form or agreed to receive communications from us.
• Contractual necessity: to perform services under a consulting engagement agreement.
• Legitimate interests: to improve our services, respond to enquiries, and maintain appropriate security measures.

3. How We Use Your Data

Personal data collected is used for the following purposes:

• Responding to enquiries and requests submitted via our website or directly
• Delivering consulting services under a formal engagement agreement
• Sending relevant communications about our services (only with your consent)
• Improving our website and service quality through analytics
• Meeting legal and regulatory obligations

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Sharing

We may share personal data with:

• Service providers: trusted third-party vendors who assist with website hosting, analytics, and email services — bound by contractual confidentiality obligations.
• Legal authorities: where required by law, regulation, or court order in Singapore.

We do not share client data with other clients or unrelated third parties without explicit written consent.

5. Data Retention

We retain personal data only as long as necessary for the purposes it was collected:

• Enquiry data (non-engagement): up to 12 months from last contact
• Engagement data: up to 5 years from engagement close, in line with standard professional record-keeping requirements in Singapore
• Analytics data: aggregated and anonymised, retained indefinitely

6. Data Protection Measures

We implement technical and organisational safeguards to protect personal data, including:

• Secure encrypted communication channels for data transfer
• Access controls restricting data to authorised personnel only
• Formal confidentiality provisions in all engagement agreements
• Regular review of data handling practices

In the event of a data breach that is likely to cause significant harm, we will notify affected individuals and the Personal Data Protection Commission (PDPC) as required under the PDPA.

7. Cookies

Our website uses cookies to improve your browsing experience and to understand how our site is used. For full details on the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

8. Your Rights Under the PDPA

Under Singapore's PDPA, you have the right to:

• Access personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent to processing at any time (subject to legal and contractual restrictions)
• Request deletion of your personal data, subject to applicable retention requirements
• Data portability — receive your data in a commonly used format where technically feasible

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. If you are dissatisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Children's Privacy

Our services are directed at businesses and individuals aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last Updated" date above. Continued use of our website or services following any changes constitutes acceptance of the updated policy.

12. Contact

For any privacy-related questions or requests, please contact our data protection point of contact:

• Email: [email protected]
• Address: 50 Collyer Quay, #07-04, OUE Bayfront, Singapore 049321
• Phone: +65 6842 3179