What Our Clients Say

The Challenge

A Singapore professional services firm had experienced steady revenue growth but noticed cash generation wasn't keeping pace. Leadership suspected pricing was the issue but lacked data to confirm it.

Our Approach

Over two weeks, we mapped revenue by customer segment, service line, and delivery cost — building a margin view the business had never had. Two client segments were generating strong revenue but poor margin.

The Outcome

The client adjusted pricing for the underperforming segments within 60 days. Within one quarter, average project margin improved by approximately 18%. Business development focus also shifted toward higher-margin work.

~18% margin improvement within one quarter

The Challenge

A mid-sized Singapore trading company was experiencing delays in procurement and customer approval cycles as headcount grew. Staff were frustrated and clients were beginning to notice response time issues.

Our Approach

A six-week process review covered four core workflows. We mapped each in detail, conducted interviews with eight team members, and produced an efficiency scorecard. Three structural bottlenecks were identified with clear sources.

The Outcome

Quick wins were implemented within three weeks post-delivery, reducing average approval time by roughly a third. Structural improvements from the phased plan were implemented over subsequent months with clearer process ownership.

~30% reduction in approval cycle time

The Challenge

A family-owned Singapore manufacturer was preparing to bring in outside capital and recognised their governance structures weren't ready for due diligence scrutiny. Board meetings were informal and documentation was sparse.

Our Approach

Beginning with a governance audit, we identified gaps in documentation, committee structure, and meeting preparation. Over twelve weeks we restructured meetings, introduced pre-meeting materials, and developed governance documentation.

The Outcome

The company completed their capital raise with governance documentation that withstood due diligence review. Board meetings became more productive — decisions were better prepared and follow-through improved substantially.

Capital raise completed successfully